How can I delete my account in accordance with the GDPR?
FAQ
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Devices and Connections
- Which recording devices and services are supported?
- Export a planned workout to my Garmin device
- What is the difference between an automatically uploaded scheduled workout and a workout FIT file?
- Garmin Connect - How to connect and synchronize my device?
- Suunto - How to connect and synchronize my watch?
- Polar Flow - How to connect and synchronize my watch?
- Coros - How to connect and synchronize my watch?
- Wahoo - Connect and synchronize
- icTrainer - Using the Tredict training plan with the roller trainer
- Concept2 - Connect and synchronise
- Oura Ring - Connect and synchronise
- Does HealthFit transfer my Stryd data from the Apple Watch?
- Zwift - Automatically synchronise planned and completed workouts
- Personal API - Connect your own scripts or personal applications
- Tredict API - Connect your platform or application
- Model Context Protocol and AI integration
- General
-
Training
- How to unlink a pre-planned workout?
- How to fix corrupt workout data?
- Correct a faulty recorded swim stroke
- Can I change the date and time of my workout?
- Can the laps of an activity be calculated manually?
- Can I display a run without the walking breaks?
- Why is the date of my virtual training in a different time zone?
- Supported sports
- Calendar and Training Overview
- Coaching and Athlete Connection
- Training plans
- Evaluation
- Zones
You can delete your account completely at any time, with no residual data remaining. All your personal data, training entries and connections will be permanently deleted. This is done in accordance with the GDPR and without any further questions.
To do this, go to Account settings and scroll down to the ‘Delete account’ section. There, you can request deletion with a single click. Once confirmed, your account and all associated data will be permanently deleted.
Can't log in to your account anymore?
If you can no longer log in, try resetting your password first: on the login page, click on ‘Forgotten password’ and have a recovery code sent to your email address.
If that doesn’t work either, please contact us via the Contact page.
To do this, go to Account settings and scroll down to the ‘Delete account’ section. There, you can request deletion with a single click. Once confirmed, your account and all associated data will be permanently deleted.
Can't log in to your account anymore?
If you can no longer log in, try resetting your password first: on the login page, click on ‘Forgotten password’ and have a recovery code sent to your email address.
If that doesn’t work either, please contact us via the Contact page.
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